Personalization in cultural heritage: the road travelled and the one ahead
Personalization in cultural heritage: the road travelled and the one ahead
复制标题
文化遗产的个性化：走过的路和未来的路
DOI：
--
复制
发表时间：
2011
影响因子：
3.6
通讯作者：
Daniela Petrelli
中科院分区：
文献类型：
--
作者：
L. Ardissono;T. Kuflik;Daniela Petrelli
在过去的20年里，文化遗产一直是个性化研究的热门领域。多年来，研究人员一直在尝试当今的尖端技术;现在，随着互联网和无线技术的融合，以及越来越多地采用网络作为发布信息的平台，访问者能够在访问之前，期间和之后利用文化遗产材料，在每个阶段都有不同的目标和要求。然而，文化遗产站点有大量的信息要呈现，这些信息必须被过滤和个性化，以便使个人用户能够容易地访问它。文化遗产信息的个性化需要能够对用户建模的系统（例如，兴趣、知识和其他个人特征）以及背景方面，选择最合适的内容，并以最合适的方式提供。应该指出的是，对于第一次使用者来说，实现这一结果极具挑战性，例如第一次（也许是一生中唯一一次）访问文化遗产的游客。此外，由于旅游业是一种社会活动，适应个人是不够的，因为还必须考虑到群体和社区的共同利益、以前的共同经验和要求，对它们进行建模和支持。如何对用户和访问环境进行建模和表示，以及如何对现有信息进行推理，是研究人员在文化遗产个性化方面面临的挑战。尽管到目前为止投入了大量的努力，但还远远没有达到一个明确的解决方案，主要是因为新技术和个性化的新方面不断被引入。本文综述了这方面的研究。从较早的系统，提出了文化遗产信息亭，它总结了个性化技术在博物馆网站，虚拟收藏和移动的指南的演变，直到最近的扩展文化遗产的语义和社会网络。本文最后指出了目前面临的挑战，并指出了未来需要研究的领域。
Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed.