Qualitative methods in research on healthcare quality
Qualitative methods in research on healthcare quality
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DOI：
10.1136/qhc.11.2.148
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发表时间：
2002-06-01
影响因子：
--
通讯作者：
Baker, R
中科院分区：
文献类型：
--
作者：
Pope, C;van Royen, P;Baker, R
提高护理质量的问题没有简单的解决办法。研究表明，这是多么困难，但未能提供可靠和有效的方法来改善服务和专业表现。这在很大程度上取决于用户的观点以及专业人员在其组织和医疗团队背景下的态度和行为。定性研究提供了多种方法来确定什么对患者和护理人员真正重要，检测改变表现的障碍，并解释为什么会发生或不会发生改善。在未来的研究中使用这种方法可以更好地了解如何提高质量。
There are no easy solutions to the problem of improving the quality of care. Research has shown how difficult it can be, but has failed to provide reliable and effective ways to change services and professional performance for the better. Much depends on the perspectives of users and the attitudes and behaviours of professionals in the context of their organisations and healthcare teams. Qualitative research offers a variety of methods for identifying what really matters to patients and carers, detecting obstacles to changing performance, and explaining why improvement does or does not occur. The use of such methods in future studies could lead to a better understanding of how to improve quality.