Collaboration in Multi-stakeholder, Multi-cultural Organizational Environments
Collaboration in Multi-stakeholder, Multi-cultural Organizational Environments
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多利益相关者、多文化组织环境中的协作
DOI：
10.28945/3696
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发表时间：
2017
期刊：
影响因子：
--
通讯作者：
D. Straka
中科院分区：
文献类型：
--
作者：
D. Straka
1.各国政府、私营企业和学术界越来越意识到在多利益攸关方、多文化环境中开展合作的重要性。这是由于全球化和与其他全球伙伴（发展）相互关系，由于各组织在管理跨越这些环境的项目时往往有不同的愿景和目标。通常有必要管理贡献的各个利益相关者之间的期望，同时，在这种环境中，各个利益相关者之间有时会出现对抗关系，从而最大限度地提高成果（Ali & Abdelfettah，2016）。有很多例子表明，文化能力在组织关系中产生了红利（Elnashar，Abdelrahim，& Fetters，2012; West-Olatunji，Henesy & Varney，2015）。很明显，随着私营企业市场、政府关系和学术努力的全球化，未来的重点必须转向更积极主动的方法。进一步的文献综述指出了一些必要的新兴术语。基于对学生及其互动的研究，学术环境中的“文化智力”（Wang，Heppner，Wang & Zhu，2015）似乎会影响他们的文化能力结果。“文化谦卑”是另一个新出现的术语，它表明“作为环境研究干预措施的伙伴或参与者的地方社区和文化团体特别需要关注地方身份和地理背景”（Queen，2015年）。虽然新兴的方面（文化智慧和谦逊）是重要的，利益相关者理论也提供了一个接地影响这项研究。有丰富的文献基础可供借鉴（Aaltonen & Kajula，2016; Brower & Mahajan，2013; Eskerod，Huemann，& Ringhoun，2015; Eskerod，Huemann，& Savage，2015; Fombrun，Pnzi，&纽贝里，2015;汉森，2010; Kelly，2010; Mainardes & Raposo，2012; Mitchell，范布伦，Greenwood，& Freeman）。一项对利益相关者影响力提供重要实证见解的研究（Susiene & Purvinis，2015）也可能提供一个机会，以扩展这项研究，进一步发展利益相关者在多文化，多利益相关者环境中的影响力，这种环境在不断增长的全球经济中继续发展。研究方法本研究的目标是在最初的文献回顾中重点关注包含关键搜索词的参考资料，包括以下内容：利益相关者理论，文化能力，文化谦逊，文化智慧，文化传播，国际关系和安全合作。为了获得广泛的学术兴趣的文章，研究人员使用南佛罗里达大学的图书馆进行了所有在线搜索，通过谷歌学术。每个词的初始搜索都会产生数十万个结果。对检索标准进行了一些改进，结果将结果限制在20，000至40，000篇文章。在许多情况下，似乎与主题关系最大的文章还引用了领导利益相关者理论和文化传播研究的作者的基础或开创性著作。作者以这种方式审查了大约120篇摘要。许多摘要讨论了全球背景下各组织之间有效的文化间交流的重要性。鉴于研究范围广泛，描述了结果，但没有“如何”有效的跨文化沟通（这往往会导致更多的合作）可能发生，研究人员还倾向于讨论利益相关者理论的摘要，以更好地理解包容性。因此，49篇文章已详细审查，到目前为止，专门处理文化能力，文化沟通，利益相关者理论，和国防部安全合作（这是读者，作者将查询，以填补目前的文献空白后）。…
INTRODUCTION Governments, private business, and academia have become increasingly aware of the importance of collaboration in multi-stakeholder, multicultural environments. This is due to the globalization and (developing) mutual relationships with other global partners, due to the often varying visions and goals between the respective organizations in managing projects that span those environments. It is often necessary to manage expectations amongst the various stakeholders that contribute, while at the same time, maximizing the outcomes in what can sometimes be confrontational relationships between the respective stakeholders in this environment (Ali & Abdelfettah, 2016). There are a number of examples where cultural competence is paying dividends in organizational relationships (Elnashar, Abdelrahim, & Fetters, 2012; West-Olatunji, Henesy & Varney, 2015). It is apparent that with the globalization of private business markets, government relationships, and academic endeavors, that future focuses must orient towards a more proactive approach. Further literature review has indicated some necessary emerging terms. "Cultural intelligence" in the academic environment, based on studies of students and their interactions (Wang, Heppner, Wang & Zhu, 2015) appeared to influence their cultural competence outcomes. "Cultural humility" is another emerging term, which suggests "place-based community and cultural groups as partners or participants of environmental research interventions, in particular, require attention to place-based identities and geographical contexts" (Queen, 2015). While the emerging aspects (cultural intelligence and humility) are important, stakeholder theory also offers a grounding influence to this research. There is a rich literature base to draw from (Aaltonen & Kajula, 2016; Brower & Mahajan, 2013; Eskerod, Huemann, & Ringhofer, 2015; Eskerod, Huemann, & Savage, 2015; Fombrun, Pnzi, & Newberry, 2015; Hansen, 2010; Kelly, 2010; Mainardes & Raposo, 2012; Mitchell, Van Buren, Greenwood, & Freeman). A study that offers significant empirical insights on stakeholder influence (Susiene & Purvinis, 2015) may also offer an opportunity to extend this research to further develop stakeholder influence in the multi-cultural, multi-stakeholder environment that is continuing to develop in this increasing global economy. RESEARCH APPROACH The goal of this research required the initial literature review to focus on reference material containing key search words including the following: stakeholder theory, cultural competence, cultural humility, cultural intelligence, cultural communication, international relations, and security cooperation. To gain a broad range of articles of academic interest, the researcher performed all searches online using the University of South Florida libraries, facilitated through Google Scholar. Initial searches of each term resulted in hundreds of thousands of results. Applying some refinements to the search criteria resulted in limiting the results to 20,000 to 40,000 articles. In a number of the cases, the articles that appeared to have the most bearing on the topics also included references to foundational or seminal works from authors who led research into stakeholder theory and cultural communications. The author reviewed approximately 120 abstracts in this manner. Many of the abstracts discussed the importance of effective intercultural communication between organizations in the global context. Given the wide scope of the research that described outcomes, but not "how" effective intercultural communications (which tends to result in increased collaboration) may occur, the researcher also leaned towards abstracts that discussed stakeholder theory, in order to better understand inclusivity. As a result, 49 articles have been reviewed in detail to date, dealing specifically with cultural competence, cultural communication, stakeholder theory, and Department of Defense Security Cooperation (which is the audience the author will query to fill gaps in the present literature later on). …