Can human error theory explain non-adherence?
Can human error theory explain non-adherence?
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DOI:
10.1007/s11096-005-0355-7
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发表时间:
2005-08-01
影响因子:
--
通讯作者:
Franklin, BD
中科院分区:
文献类型:
--
作者:
Barber, N;Safdar, A;Franklin, BD
Objective: To apply human error theory to explain non-adherence and examine how well it fits.Method: Patients who were taking chronic medication were telephoned and asked whether they had been adhering to their medicine, and if not the reasons were explored and analysed according to a human error theory.Results: Of 105 patients, 87 were contacted by telephone and they took part in the study. Forty-two recalled being non-adherent, 17 of them in the last 7days; 11 of the 42 were intentionally non-adherent. The errors could be described by human error theory, and it explained unintentional non-adherence well, however, the application of 'rules' was difficult when considering mistakes. The consideration of error producing conditions and latent failures also revealed useful contributing factors.Conclusion. Human error theory offers a new and valuable way of understanding non-adherence, and could inform interventions. However, the theory needs further development to explain intentional non-adherence.