Psychological Contract Violation Beyond an Employees’ Perspective: The Perspective of Employers
Psychological Contract Violation Beyond an Employees’ Perspective: The Perspective of Employers
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DOI：
10.1108/01425451211191841
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发表时间：
2011-12
期刊：
影响因子：
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通讯作者：
S. Nadin;C. Williams
中科院分区：
文献类型：
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作者：
S. Nadin;C. Williams
Purpose – The purpose of this paper is to understand the psychological contract from the employers' perspective, by examining violations where the employer rather than employee is the victim, an issue that has so far seldom been addressed in extant psychological contract research.Design/methodology/approach – Small business owners are studied using qualitative interviews, incorporating critical incidents technique. Interview transcriptions have been analysed using template analysis.Findings – The analysis reveals the significant disruption and damage caused by these incidents, with employers involving other employees in their response as they set about the essential repair work required. Employers actively mobilised shared understandings at the normative level of the group, reinforcing and sometimes renegotiating the employee obligations, as they seek to reaffirm their authority in the eyes of all of their employees. This response reflects the collective psychological contracts the employer holds with eac...
