Analisis Dampak Integrasi Data terhadap Kecepatan Pelayanan Publik di Kota Surabaya
Analisis Dampak Integrasi Data terhadap Kecepatan Pelayanan Publik di Kota Surabaya
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泗水哥打公共公共部门分析 Dampak Integrasi Data terhadap
DOI：
10.21609/jsi.v14i2.639
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发表时间：
2018
影响因子：
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通讯作者：
Renny Sari Dewi
中科院分区：
文献类型：
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作者：
Renny Sari Dewi
自2013年以来，泗水市政府通过泗水单一窗口（SSW）实施了公共服务创新（电子政府，电子政务），将居住数据整合到泗水户籍的申请人。在信息技术与公共服务的协同作用下，人口数据整合对电子政务的访问速度有积极影响。在填写SSW申请技术许可以获取其响应时间时，对151名受访者进行了调查。研究人员得出结论，数据集成因子通过JSON数据服务技术可以将填充人口数据的过程加快80.7%或56.98秒。这意味着，如果全面实施公民身份数据整合，公共服务综合股每天可能能够收到2，850份申请文件。
Since 2013, through Surabaya Single Window (SSW), the Government of Surabaya City has implemented the innovation of public service (electronic government, e-Government) to integrate residence data to the applicant with domicile of Surabaya. Synergy between information technology and public services, the authors suspect there is positive impact of access speed of e-Government after the integration of population data. A mount of 151 respondents have been surveyed when fill-in the SSW application for technical permissions to capture its response time. The researcher concludes that data integration factor through JSON data service technology can accelerate the process of filling data of population equal to 80.7 percent or equal 56.98 seconds faster. It means, if citizenship data integration is implemented thoroughly, the Public Service Integrated Unit (UPTSA) may be able to receive 2.850 application files per day.