Process Mapping - The Foundation for Effective Quality Improvement

Process Mapping - The Foundation for Effective Quality Improvement
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DOI:
10.1016/j.cppeds.2018.08.010
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发表时间:
2018-07-01
影响因子:
1.6
通讯作者:
Marriott, Robert D.
Marriott, Robert D.
中科院分区:
医学4区
文献类型:
--
作者:
Marriott, Robert D.

文献摘要

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流程图是一种关键的质量改进工具,用于可视化医疗保健及其复杂流程的交付方式。它用于确定过程的逐步流程,其时序,偏差,并识别可以可视化,测量和研究的输出。由于医疗保健的复杂性,过程映射必须是医疗保健过程设计和质量改进的基本要素。
Process maps are a key quality improvement tool used to visualize how healthcare, and its complex processes, are delivered. It is used for determining the step by step flow of the process, its timing, handoffs, and identifying outputs that can be visualized, measured, and studied. Due to the complexity of healthcare, process mapping must be a foundational element of both healthcare process design and quality improvement.