Demanding patient or demanding encounter?: A case study of a cancer clinic.
Demanding patient or demanding encounter?: A case study of a cancer clinic.
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DOI：
10.1016/j.socscimed.2009.06.032
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发表时间：
2009-09
影响因子：
5.4
通讯作者：
Dohan, Daniel
中科院分区：
文献类型：
--
作者：
Stacey, Clare Louise;Henderson, Stuart;MacArthur, Kelly R.;Dohan, Daniel
This paper explores the sociological relevance of demanding encounters between doctors and patients. Borrowing from reconceptualization of the doctor-patient relationship, we suggest an analytic shift away from `demanding patients' toward `demanding encounters'. Such a shift places provider-patient conflict within a broader sociocultural context, emphasizing constraints facing both doctor and patient as they interact in a clinical setting. Specifically, through an ethnographic study of doctor-patient interactions at the oncology clinic of a US University Hospital, we examine the respective influences of new information technologies and patient consumerism in the production of demanding encounters in oncology. Findings suggest that these interconnected socio-cultural realities, in tandem with patient tendencies to challenge physician judgment or expertise, play a role in demanding encounters. We conclude by considering the implications of demanding encounters for doctors, patients and healthcare organizations.
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影响因子：
2.1
作者：
Broom, Alex;Tovey, Philip
通讯作者：
Tovey, Philip
影响因子：
5.4
作者：
Charles, C;Gafni, A;Whelan, T
通讯作者：
Whelan, T
影响因子：
8.1
作者：
Edberg, AK;Hallberg, IR
通讯作者：
Hallberg, IR
DOI：
10.2307/3349630
发表时间：
1973-01-01
期刊：
MILBANK MEMORIAL FUND QUARTERLY-HEALTH AND SOCIETY
影响因子：
--
作者：
FREIDSON, E
通讯作者：
FREIDSON, E
影响因子：
5.4
作者：
Ford, S;Fallowfield, L;Lewis, S
通讯作者：
Lewis, S