Studying industry practices of accessibility requirements in agile development
Studying industry practices of accessibility requirements in agile development
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研究敏捷开发中可访问性需求的行业实践
DOI：
10.1145/3477314.3507041
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发表时间：
2022
期刊：
影响因子：
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通讯作者：
J. Araújo
中科院分区：
文献类型：
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作者：
Darliane Miranda;J. Araújo
尽管许多公司都意识到需要交付对所有人都可访问的系统，但许多网站和web应用程序存在可访问性限制，使某些人无法使用。当这些应用程序在敏捷环境中开发时，也可以观察到这一点。我们对研究敏捷团队如何处理可访问性很感兴趣。在本文中，我们对13家应用敏捷开发的公司进行了在线调查。我们的主要目标是了解这些公司如何处理其web项目中的可访问性需求，以及在此过程中使用了哪些方法、工具或技术来帮助敏捷团队。我们的实证结果显示，大多数参与者只有基本的网页可访问性知识，不熟悉可访问性指南和辅助技术。验收标准是更多用于指定这些需求的工件。此外，调查显示，可访问性并不是公司的优先事项，在这个过程中没有特定的方法或工具来帮助团队。一般来说，受访者报告说，缺乏培训和客户强加的未表达的需求是在他们的项目中没有优先考虑这些需求的主要原因。
Although many companies are aware of the need to deliver systems accessible to all, many websites and web applications present accessibility limitations, making it impossible for some people to use. This may be also observed when those applications are developed in an agile context. We are interested in studying how agile teams address accessibility. In this paper, we conducted an online survey with 13 companies that apply agile development. The main objective was to understand how these companies deal with accessibility requirements in their web projects and what methods, tools, or techniques are used to help agile teams in this process. Our empirical results revealed that most participants only have basic knowledge of web accessibility and are unfamiliar with accessibility guidelines and assistive technologies. Acceptance criteria are the artifact more used to specify these requirements. Also, the survey reveals that accessibility is not a priority item by the companies, and no specific methods or tools assist teams in this process. In general, respondents reported that lack of training and the unexpressed need imposed by customers are the main reasons for not prioritizing these requirements in their projects.