Mental health and satisfaction among tax officers.
Mental health and satisfaction among tax officers.
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税务人员的心理健康和满意度。
DOI：
10.1016/0277-9536(85)90122-4
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发表时间：
1985
影响因子：
5.4
通讯作者：
Jim Roden
中科院分区：
文献类型：
--
作者：
Cary L. Cooper;Jim Roden
这项研究评估了英格兰、苏格兰、威尔士和北方爱尔兰的318名税务官员的心理健康和工作满意度。结果发现，税务人员对自己的工作不太满意，与其他规范组相比，表现出精神压力的迹象。使用多变量分析，发现“专制的管理风格”是一个很强的预测工作不满意度，而“定性和定量的工作超负荷”是缺乏心理健康的主要来源。
This study assessed the mental well-being and job satisfaction of a random sample of 318 tax officers in England, Scotland, Wales and Northern Ireland. It was found that tax officers were less satisfied with their jobs, and showed signs of mental stress in contrast with other normative groups. Using multivariate analysis, it was found that ‘autocratic management style’ was a strong predictor of job dissatisfaction, while ‘qualitative and quantitative work overload’ was the major source of lack of mental well-being.