THE TELEPHONE INTERVIEW AS A DATA-COLLECTION METHOD
THE TELEPHONE INTERVIEW AS A DATA-COLLECTION METHOD
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DOI：
10.1016/0260-6917(94)90060-4
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发表时间：
1994-02-01
影响因子：
3.9
通讯作者：
BURNARD, P
中科院分区：
文献类型：
--
作者：
BURNARD, P
访谈是收集定性数据最常用的方法之一。本文介绍了电话访谈在定性和定量研究中的应用。它描述了如何规划和使用电话作为收集数据的手段，并证明了使用这种方法的合理性。本文还描述和说明了如何使用电话采访产生的文本数据可能会被计算机分析。两种方法进行分析概述：（1）简单的绘图问题的回答和（2）在数据中的类别和这些类别内的文本组织搜索。该文件指出了数据收集方法的局限性，并指出了关于这一主题的进一步阅读。
The interview is one of the most frequently used methods of collecting qualitative data. This paper offers a description of how the telephone interview may be used to collect data in both qualitative and quantitative studies. It offers a description of how to plan and use the telephone as a means of collecting data and justifies the use of this method. The paper also describes and illustrates how textual data that arises from the use of telephone interviews may be analysed by computer. Two approaches to analysis are outlined: (1) simple drawing together of responses to questions and (2) the searching for categories within the data and the organisation of text within those categories. The paper identifies limitations of the approach to data collection and points to further reading on the topic.