Implicit coordination in firefighting practice: design implications for teaching fire emergency responders
Implicit coordination in firefighting practice: design implications for teaching fire emergency responders
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DOI：
10.1145/1240624.1240734
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发表时间：
2007-04
期刊：
影响因子：
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通讯作者：
Phoebe O. Toups Dugas;Andruid Kerne
中科院分区：
文献类型：
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作者：
Phoebe O. Toups Dugas;Andruid Kerne
火灾应急响应需要快速处理和传达信息，以协调保护生命和财产的团队。学习成为消防应急响应人员的学生必须学会在危险，紧张和时间敏感的工作中沟通，处理和整合信息。我们正在进行一项民族志调查，其中包括采访经验丰富的消防应急人员和观察团队烧伤训练演习与学生。我们提取消防实践的突出组成部分，这是相关的消防应急响应教育系统的设计。我们获得的系统，教导消防应急响应处理周围的通信和整合的fireground信息的问题的设计影响：混合的通信方式，信息采集源的分布，以创建信息的差异和不确定性，和可听的线索。
Fire emergency response requires rapidly processing and communicating information to coordinate teams that protect lives and property. Students studying to become fire emergency responders must learn to communicate, process, and integrate information during dangerous, stressful, and time-sensitive work. We are performing an ethnographic investigation that includes interviews with experienced fire emergency responders and observations of team burn training exercises with students. We distill salient components of firefighting practice, which are relevant to the design of fire emergency response education systems. We derive design implications for systems that teach fire emergency responders to deal with issues surrounding the communication and integration of fireground information: the mixing of communication modalities, the distribution of information acquisition sources to create information differential and uncertainty, and audible clues.