Integration and Generification—Agile Software Development in the Healthcare Market

Integration and Generification—Agile Software Development in the Healthcare Market
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集成与通用——医疗保健市场中的敏捷软件开发

DOI:
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发表时间:
2009
期刊:
Computer Supported Cooperative Work (CSCW)
影响因子:
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通讯作者:
G. Ellingsen
G. Ellingsen
中科院分区:
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文献类型:
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作者:
L. Johannessen;G. Ellingsen

文献摘要

被引文献

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本文的目的是有助于战略适用于供应商谁想要把他们的本地设计和高度集成的系统到一个更大的市场。另一个目的是探索如何为当地实践开发这种系统,并与现有基础设施紧密结合,以适应更大的市场。我们分析了所发挥的社会技术机制,供应商和用户为了促进这一点而发挥的作用,以及与其他供应商的微妙相互作用。分析借鉴了CSCW领域,概括的打包软件产品的概念,和边界工作。我们认为,这一过程涉及到边界工作的安装基础,以及其他供应商和用户。我们还认为,在这一过程中,参与者的角色发生了变化。本文所描述的情况下,全科医生可以从医院订购实验室服务的电子系统的演变。该系统集成了全科医生的信息系统和医院的实验室信息系统。该系统的开发始于与一个客户的密切合作,但随着它的发展,越来越多的客户购买了该系统。该系统的设计采用了迭代和进化的方式,使用敏捷开发方法。
The aim of this paper is to contribute to strategies applicable to vendors who want to move their locally designed and highly integrated systems to a larger market. A further aim is to explore how such systems developed for a local practice, and tightly integrated with the existing infrastructure, can be adapted to a larger market. We analyse the socio-technical mechanisms in play, the roles that the vendor and the users have in order to facilitate this, and the delicate interplay in relation to the other vendors. The analysis draws on the CSCW field, notions of generification of packaged software products, and boundary work. We argue that this process involves boundary work in relation to the installed base, as well as to other vendors and users. We also argue that the roles of the actors involved change during this process. The case described in this paper is the evolution of a system in which general practitioners can order laboratory services from the hospital electronically. The system integrates the general practitioners’ information systems with the laboratory information system in the hospital. The development of the system started out in close cooperation with one customer, but as it evolved more customers bought the system. The system has been designed in an iterative and evolutionary way using agile development methods.