Institutional Forms and Organizational Structures: Homology, Trust and Reputational Capital in Professional Service Firms
Institutional Forms and Organizational Structures: Homology, Trust and Reputational Capital in Professional Service Firms
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DOI：
10.1177/1350508404041613
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发表时间：
2004-05
期刊：
影响因子：
3
通讯作者：
G. Hanlon
中科院分区：
文献类型：
--
作者：
G. Hanlon
本文探讨了专业服务公司如何使用宗族和官僚控制技术相结合，以管理变化超过100年的时间。这两套控制一直存在，但两者之间的组合已发生变化，以反映更广泛的体制环境的变化。这些转变产生了新的矛盾，最终破坏了它们的成功。然而，在这些变化和转变中，同源性、信任和声誉资本的基本制度特征继续构成这些专业领域。
This paper examines how professional service firms have used a combination of clan and bureaucratic control techniques to manage change over a 100-year period. Both sets of controls have been present throughout, but the mix between the two has altered to reflect changes in the broader institutional environment. These shifts create new contradictions that eventually undermine their very success. However, in the midst of these changes and shifts, the basic institutional features of homology, trust and reputational capital have continued to structure these professional arenas.