IM Receptivity and Presentation-type Preferences among Users of a Mobile App with Automated Receptivity-status Adjustment
IM Receptivity and Presentation-type Preferences among Users of a Mobile App with Automated Receptivity-status Adjustment
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具有自动接收状态调整功能的移动应用程序用户的 IM 接收能力和演示类型偏好
DOI：
10.1145/3411764.3445209
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发表时间：
2021
期刊：
影响因子：
--
通讯作者：
Yung
中科院分区：
文献类型：
--
作者：
Ting;Yu;Hao;Yung
研究人员长期以来一直试图评估即时消息（IM）用户的注意力、响应性和可中断性。然而，即时通讯用户对其接受度的自我表现，以及他们对自动调整/揭示其接受度状态的看法（例如，Facebook Messenger的绿点认为用户是“活跃的”），仍未得到充分探索。因此，我们告诉43名参与者，我们的IM应用程序IMStatus能够根据他们的智能手机活动自动估计和调整他们的接受状态，以响应、专注或可中断。这些状态也以三种不同的风格呈现给他们的IM联系人。在两周的时间里，参与者很少选择可中断状态，当他们这样做时，通常是为了表明低可用性。通常选择文本呈现来精确地表达状态，特别是在接受度的高低两个极端；而当自我感知的接受程度更模糊时，图形和数字的表达更受欢迎。还讨论了接收方和发送方视角之间的冲突。
Researchers have long attempted to estimate instant-messaging (IM) users’ attentiveness, responsiveness, and interruptibility. Yet, IM users’ self-presentation of their receptivity, and their perceptions of automated adjustment/revelation of their receptivity status (e.g., Facebook Messenger’s green dot that deems a user to be “active”), remain under-explored. We therefore told our 43 participants that our IM app, IMStatus, was capable of automatically estimating and adjusting their receptivity status to responsive, attentive, or interruptible based on their smartphone activity. These statuses were also presented to their IM contacts in three different styles. Over a two-week period, the participants rarely chose the status interruptible, and when they did, it was usually to indicate low availability. Textual presentation was usually chosen to express statuses precisely, especially at high and low extremes of receptivity; while graphical and numeric presentations were preferred when self-perceived receptivity levels were more ambiguous. Conflicts between recipients’ and senders’ perspectives are also discussed.