Mobile phone text messaging for pharmaceutical care in a hospital in China
Mobile phone text messaging for pharmaceutical care in a hospital in China
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DOI：
10.1258/jtt.2008.080406
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发表时间：
2008-01-01
影响因子：
4.7
通讯作者：
Zhai, Suodi
中科院分区：
文献类型：
--
作者：
Mao, Yudan;Zhang, Yantao;Zhai, Suodi
我们开发了移动药房服务系统（MPSS），通过向患者手机发送短信的方式提供个性化的药学服务。短信内容包括：(1)药物提醒——从出院的第二天开始，提醒短信会在患者服药前大约10分钟自动发送给患者。当处方用完时，系统会停止发送信息，并建议患者来医院续药；（二）药品实用信息，如给药方法等；(3)药品不良反应信息。在一家综合医院进行的为期3个月的试验中，使用MPSS向100名患者提供药学服务，平均每位患者3.5种药物（范围1-9）。他们平均每名患者接受12天的药物治疗（范围3-19天）。调查结果表明，大多数患者对MPSS短信药学服务的满意度较高，尽管存在一定的局限性，但态度积极。MPSS的使用应改善药学服务，拓宽药师知识，减轻药学人员负担，改善医患互动，提高用药效果和安全性。
We have developed a mobile pharmacy service system (MPSS) to deliver individualized pharmaceutical care via text messages sent to the mobile phones of patients. The text messages were: (1) reminders about medication - from the day following discharge, reminder messages were automatically sent to patients approximately 10 minutes before their medication was due to be taken. The system stopped sending messages when the prescription ran out and suggested that patients should come to hospital to renew any prescribed medicines; (2) practical information about medicines, such as information about methods of administration; (3) information about adverse drug reactions. In a 3-month trial in a general hospital, 100 patients were provided with pharmaceutical care using the MPSS for an average of 3.5 medicines per patient (range 1-9). They received pharmaceutical care for an average of 12 days per patient (range 3-19). A survey was then conducted which indicated that most patients were satisfied with the pharmaceutical care provided by MPSS through text messages, and that they had positive attitudes despite some limitations. The use of the MPSS should improve pharmaceutical care, widen the knowledge of pharmacists, reduce the burden on pharmacy staff, improve pharmacist-patient interaction, and improve the effect and safety of medication.