Exploring How Persons with Dementia and Care Partners Collaboratively Appropriate Information and Communication Technologies

Exploring How Persons with Dementia and Care Partners Collaboratively Appropriate Information and Communication Technologies
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探索痴呆症患者和护理伙伴如何协作使用信息和通信技术

DOI:
10.1145/3389377
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发表时间:
2020
期刊:
ACM Transactions on Computer-Human Interaction (TOCHI)
影响因子:
--
通讯作者:
Alex Mihailidis
Alex Mihailidis
中科院分区:
--
文献类型:
--
作者:
Amy S. Hwang;Piper J. Jackson;A. Sixsmith;L. Nygård;A. Astell;K. Truong;Alex Mihailidis

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研究发现,痴呆症患者及其护理伙伴会使用商业信息和通信技术(ICT)来调整自己的技术安排。然而,人们对这些技术挪用过程以及护理实践如何受到影响知之甚少。采用护理的关系视角,我们纵向研究了四个家庭护理网络如何将新的商业 ICT 服务融入其现有的技术安排和护理实践中。跨案例分析将协作拨款解释为包含创建和调整技术实践以及谈判和增强护理关系两个相互关联的过程。还提出了四个驱动力:参与者赋予技术及其使用的激励意义;技术的可学习性和参与者的足智多谋;建立响应性和合作性的护理实践;以及护理关系中的同理心和共享权力的品质。讨论了技术素养、学习、意义创造以及护理关系的性质和质量的重要性。敦促未来的工作采用纵向和自然主义方法,并将设计工作的重点放在促进协同护理关系和护理实践上。
Persons with dementia and their care partners have been found to adapt their own technological arrangements using commercially available information and communication technologies (ICTs). Yet, little is known about these processes of technology appropriation and how care practices are impacted. Adopting a relational perspective of care, we longitudinally examined how four family care networks appropriated a new commercial ICT service into their existing technological arrangements and care practices. Cross-case analysis interpreted collaborative appropriation to encompass two interrelated processes of creating and adapting technological practices and negotiating and augmenting care relationships. Four driving forces were also proposed: motivating meanings that actors ascribe to the technology and its use; the learnability of the technology and actors’ resourcefulness; the establishment of responsive and cooperative care practices; and the qualities of empathy and shared power in care relationships. The importance of technological literacy, learning, meaning-making, and the nature and quality of care relationships are discussed. Future work is urged to employ longitudinal and naturalistic approaches, and focus design efforts on promoting synergistic care relationships and care practices.
基于网络的环境辅助生活 (AAL) 技术评估方法
DOI: 10.1177/1356389017697615
发表时间: 2017
期刊: Evaluation
影响因子: 2.4
作者:
Gomersall T
通讯作者: Gomersall T