Determinants of mHealth success: An empirical investigation of the user perspective.
Determinants of mHealth success: An empirical investigation of the user perspective.
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DOI：
10.1016/j.ijinfomgt.2021.102351
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发表时间：
2021-08
影响因子：
21
通讯作者：
Langer PF
中科院分区：
文献类型：
--
作者：
Birkmeyer S;Wirtz BW;Langer PF
移动的健康（mHealth）应用程序已成为支持公共卫生的重要工具，尤其是在COVID-19大流行期间健康意识提高的时期。然而，从用户的角度来看，哪些因素决定了移动医疗服务的成功，这一点仍然存在不确定性。基于一个系统的文献综述，可用的应用程序和半结构化的用户和专家访谈的定性内容分析的结果，我们得出一个结构模型与前因用户对移动健康的态度和用户满意度的移动健康应用程序。这些变量决定了用户继续使用应用程序的意图以及他们向其他人推荐应用程序的意图。为了验证，我们使用结构方程模型对来自“MyFitnessandum”社区的249名德国mHealth用户进行了样本测试，发现所有导出的路径关系都具有显着的系数。
Mobile health (mHealth) applications have become an important tool to support public health, especially in times of increased health awareness in the midst of the COVID-19 pandemic. However, there is still uncertainty about what factors determine successful mHealth services from the users’ perspective. Based on the results of a systematic literature review, a qualitative content analysis of available apps and semi-structured user and expert interviews, we derive a structural model with antecedents on user attitudes towards mHealth and user satisfaction with the mHealth application. These variables determine users’ intention to continue using the application and their intention to recommend it to others. For verification, we tested the model with a sample of 249 German mHealth users from the “MyFitnessPal” community using structural equation modelling and found that all derived path relations have significant coefficients.