Putting a face to a name: Telephone contact as part of a blended approach to probation supervision

Putting a face to a name: Telephone contact as part of a blended approach to probation supervision
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名字与面孔:电话联系作为缓刑监督混合方法的一部分

DOI:
10.1177/02645505211050870
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发表时间:
2021
期刊:
影响因子:
1.5
通讯作者:
Jess Lawrence 
Jess Lawrence 
中科院分区:
--
文献类型:
--
作者:
Jane Dominey;David Coley;K. Devitt;Jess Lawrence 

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本文从从业者的角度谈一谈电话监管的经验。它发生在新冠肺炎大流行的背景下,缓刑监督的性质发生了变化并提出了挑战,要求服务用户和监督人员使用电话进行远程沟通,而不是面对面的会面。这篇文章探讨了电话联系的一些影响和后果,并审查了这种方法在大流行后的未来工作方式中发挥作用的程度。这篇文章借鉴了一项研究项目的结果,该项目审查了大流行期间的远程监督做法。实地调查(包括在线调查和一系列半结构化访谈)于2020年7月至9月在一家英国社区康复公司的三个部门进行。文章强调了面对面工作在缓刑实践中的重要性,但建议保留一些使用电话监督的空间,作为未来混合实践模式的一部分。进一步思考电话监督可能会考虑研究中确定的这三个主题:远程工作限制了监督的感官维度,人际关系仍然是实践的核心,良好的实践需要专业的判断力。
This article is about the experience of telephone supervision from the perspective of practitioners. It is set in the context of the Covid-19 pandemic, which changed and challenged the nature of probation supervision and required service users and supervisors to communicate remotely, using the telephone, rather than by meeting face-to-face. The article explores some of the impacts and consequences of telephone contact and examines the extent to which this approach has a part to play in future, post-pandemic, ways of working. The article draws on findings from a research project examining remote supervision practice during the pandemic. Fieldwork (comprising an online survey and a series of semi-structured interviews) was conducted between July and September 2020 in three divisions within an English community rehabilitation company. The article reinforces the importance of face-to-face work in probation practice but suggests that there is scope to retain some use of telephone supervision as part of a future blended practice model. Further thinking about telephone supervision might consider these three themes identified in the research: remote working limits the sensory dimension of supervision, relationships remain at the heart of practice, and good practice requires professional discretion.
感官惩罚:探索惩罚和社会控制空间中的感官
DOI: --
发表时间: 2021
期刊: --
影响因子: --
作者:
Yvonne Jewkes;Alison Young
通讯作者: Alison Young