Conceptualising Inclusive Innovation: Modifying Systems of Innovation Frameworks to Understand Diffusion of New Technology to Low-Income Consumers
Conceptualising Inclusive Innovation: Modifying Systems of Innovation Frameworks to Understand Diffusion of New Technology to Low-Income Consumers
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DOI：
10.1057/ejdr.2013.7
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发表时间：
2013-07-01
影响因子：
2.5
通讯作者：
Heeks, Richard
中科院分区：
文献类型：
--
作者：
Foster, Christopher;Heeks, Richard
包容性创新是为数十亿生活在最低收入的人们开发新商品和服务的手段。尽管这个话题越来越受关注，但迄今为止研究和概念化相对不足。本文研究了可以说是影响低收入群体的最成功的新技术：移动电话，特别关注其在肯尼亚的传播。创新系统被证明是包容性创新概念化的适当框架。然而，必须修改该框架的常规内容，以考虑到包容性创新的特定特征，包括所需创新的性质、所涉及的参与者及其相互关系、他们进行的学习类型以及他们运作的制度环境。包容性创新要取得成功，四个系统领域必须有效：产品、零售和支持、提供这些需求方服务的微型企业以及更广泛的背景。
Inclusive innovation is the means by which new goods and services are developed for and/or by the billions living on lowest incomes. Although a topic of increasing interest, it has been relatively under-researched and under-conceptualised to date. This article studies arguably the most successful new technology to reach low-income groups: the mobile phone, focusing specifically on its diffusion in Kenya. Systems of innovation are shown to be an appropriate frame for conceptualisation of inclusive innovation. However, the conventional content of this framework must be modified to allow for particular features of inclusive innovation, including the nature of innovations required, the actors involved and their interrelations, the type of learning they undertake, and the institutional environment in which they operate. Four system domains must be effective if inclusive innovation is to succeed: the product, its retailing and support, the micro-enterprises that provide these demand-side services, and the wider context.