Interaction between task characteristics and technology affordances Task-technology fit and enterprise social media usage
Interaction between task characteristics and technology affordances Task-technology fit and enterprise social media usage
复制标题
任务特征和技术可供性之间的相互作用 任务技术契合度和企业社交媒体使用
DOI：
10.1108/jeim-04-2019-0105
复制
发表时间：
2020-02-10
影响因子：
6.5
通讯作者：
Hu, Feng
中科院分区：
文献类型：
--
作者：
Fu, Jindi;Shang, Rong-An;Hu, Feng
Purpose Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM. Design/methodology/approach This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data. Findings This study finds strong support for the positive impact of task-technology fit on ESM usage. Considering separately, task equivocality had no impact; task interdependence had a negative effect on ESM usage; bridging social capital had a positive effect; and bonding social capital had a marginal impact on ESM usage.Originality/value This is an original study that considers task environments and technology affordances in the context of ESM usage. The findings offer valuable and timely contributions to both scholars and practitioners.
