Personal privacy through understanding and action: five pitfalls for designers
Personal privacy through understanding and action: five pitfalls for designers
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通过理解和行动来保护个人隐私：设计师的五个陷阱
DOI：
10.1007/s00779-004-0304-9
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发表时间：
2004
影响因子：
--
通讯作者：
J. Landay
中科院分区：
文献类型：
--
作者：
Scott Lederer;Jason I. Hong;A. Dey;J. Landay
为了在技术系统的背景下参与有意义的隐私实践，人们需要有机会了解系统与相关实践的一致性程度，并通过与系统的直观或明智的互动来进行可识别的社会行动。通过当今设备的反馈和控制机制来设计这种理解和行动是一个重大挑战。为了帮助设计师迎接这一挑战，我们描述了在设计交互式系统时要注意的五个陷阱无论是在桌面上还是在桌面下，都涉及到个人隐私。这些陷阱是：（1）模糊潜在的信息流，（2）模糊实际的信息流，（3）强调配置而不是动作，（4）缺乏粗粒度的控制，以及（5）抑制现有的实践。他们是基于文献回顾，对现有的隐私影响系统的分析，并在我们自己的经验，在设计一个原型的用户界面管理隐私无处不在的计算。我们说明了一些现有的研究和商业系统，包括我们的原型落入这些陷阱，以及如何避免它们。我们建议，注意这些陷阱的隐私影响系统可以帮助用户适当，并使他们与相关的隐私实践保持一致。
To participate in meaningful privacy practice in the context of technical systems, people require opportunities to understand the extent of the systems’ alignment with relevant practice and to conduct discernible social action through intuitive or sensible engagement with the system. It is a significant challenge to design for such understanding and action through the feedback and control mechanisms of today’s devices. To help designers meet this challenge, we describe five pitfalls to beware when designing interactive systems—on or off the desktop—with personal privacy implications. These pitfalls are: (1) obscuring potential information flow, (2) obscuring actual information flow, (3) emphasizing configuration over action, (4) lacking coarse-grained control, and (5) inhibiting existing practice. They are based on a review of the literature, on analyses of existing privacy-affecting systems, and on our own experiences in designing a prototypical user interface for managing privacy in ubiquitous computing. We illustrate how some existing research and commercial systems—our prototype included—fall into these pitfalls and how some avoid them. We suggest that privacy-affecting systems that heed these pitfalls can help users appropriate and engage them in alignment with relevant privacy practice.