Impact of Anthropomorphic Robot Design on Trust and Attention in Industrial Human-Robot Interaction

Impact of Anthropomorphic Robot Design on Trust and Attention in Industrial Human-Robot Interaction
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拟人化机器人设计对工业人机交互中信任和注意力的影响

DOI:
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发表时间:
2021
期刊:
ACM Trans. Hum. Robot Interact.
影响因子:
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通讯作者:
Clara Laudine Hildebrandt
Clara Laudine Hildebrandt
中科院分区:
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文献类型:
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作者:
L. Onnasch;Clara Laudine Hildebrandt

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拟人特征在机器人上的应用通常被认为有利于人机交互(HRI)。虽然以前的研究主要集中在社交机器人,但这一现象在工业人机交互中也越来越受到关注。在这项研究中,拟人化设计的协作工业机器人的信任和视觉注意力分配的动态的影响进行了研究。参与者与机器人互动,这是拟人或非拟人设计。出乎意料的是,基于属性的信任措施显示,没有有利的影响,拟人化,但甚至对机器人的感知可靠性的负面影响。信任行为并没有显着影响拟人化的机器人设计在无故障的互动,但表现出相对陡峭的下降后,参与者经历了失败的机器人。关于注意力分配,该研究清楚地揭示了拟人机器人设计的分散作用。结果强调,拟人化可能不是一个适当的功能,在工业HRI,因为它不仅没有揭示信任的积极影响,但分散参与者从相关的任务领域,这可能是一个显着的缺点,在HRI的职业安全。
The application of anthropomorphic features to robots is generally considered beneficial for human-robot interaction (HRI). Although previous research has mainly focused on social robots, the phenomenon gains increasing attention in industrial human-Robot interaction as well. In this study, the impact of anthropomorphic design of a collaborative industrial robot on the dynamics of trust and visual attention allocation was examined. Participants interacted with a robot, which was either anthropomorphically or non-anthropomorphically designed. Unexpectedly, attribute-based trust measures revealed no beneficial effect of anthropomorphism but even a negative impact on the perceived reliability of the robot. Trust behavior was not significantly affected by an anthropomorphic robot design during faultless interactions, but showed a relatively steeper decrease after participants experienced a failure of the robot. With regard to attention allocation, the study clearly reveals a distracting effect of anthropomorphic robot design. The results emphasize that anthropomorphism might not be an appropriate feature in industrial HRI as it not only failed to reveal positive effects on trust, but distracted participants from relevant task areas which might be a significant drawback with regard to occupational safety in HRI.
利用拟人化改善工业环境中的人机交互(第一部分)
DOI: 10.1007/978-3-642-39182-8_9
发表时间: 2013
期刊:
影响因子: --
作者:
Müller;Schlick
通讯作者: Schlick