Airport benchmarking: a review of the current situation
Airport benchmarking: a review of the current situation
复制标题
机场标杆管理：现状回顾
DOI：
10.1108/14635770510593059
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发表时间：
2005
期刊：
影响因子：
--
通讯作者：
A. Graham
中科院分区：
文献类型：
--
作者：
A. Graham
目的-提供一个概述目前的态度和机场基准的实践经验。设计/方法/途径-一系列的基准研究进行了批评。本文认为，部分性能指标，从经济，运营和环境的角度来使用。它还研究了更复杂的建模方法，这些方法已被用于更深入地了解机场的整体性能。此外，评估基准在机场regulation.Findings的作用-本文发现，基准技术已成为近年来在机场行业内建立。然而，仍然有一些路要走，在克服一些问题，抑制有效的基准上一个真正的internationalbased.Research限制/影响-该文件侧重于方法问题，并没有讨论在这方面的研究结果。实际影响-一个非常有用的信息来源为所有res.
Purpose – To provide an overview of the current attitudes and practical experience of airport benchmarking.Design/methodology/approach – A range of benchmarking studies are critiqued. The paper considers the partial performance measures which are used from an economic, operational and environmental perspective. It also investigates more complex modelling approaches which have been undertaken to gain greater insight into an airport's overall performance. In addition an assessment is made of the role of benchmarking in airport regulation.Findings – The paper finds that benchmarking techniques have become well established in recent years within the airport sector. However there is still some way to go in overcoming some of the problems that inhibit effective benchmarking on a truly international basis.Research limitations/implications – The paper focuses on methodological issues and does not discuss the findings of research in this area.Practical implications – A very useful source of information for all res...