Mobile searching versus online searching: differential effects of paid search keywords on direct and indirect sales

Mobile searching versus online searching: differential effects of paid search keywords on direct and indirect sales
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移动搜索与在线搜索:付费搜索关键词对直接和间接销售的不同影响

DOI:
10.1007/s11747-019-00649-7
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发表时间:
2019-04
影响因子:
18.2
通讯作者:
Yueyan Wu
Yueyan Wu
中科院分区:
管理学1区
文献类型:
--
作者:
Feng Wang;Li Zuo;Yang zhi;Yueyan Wu

文献摘要

参考文献

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付费搜索广告是电子商务平台上卖家的重要流量来源。随着移动的互联网作为接触消费者的主要渠道越来越突出,卖家需要知道如何在在线搜索设置与移动的搜索设置中选择关键字并对其进行出价。本研究比较了在线和移动的环境中付费搜索关键词对直接和间接销售的不同影响,沿着了关键词特异性和关键词成本的调节作用。两项实地研究和两项实验室实验一致表明,在移动的环境中,付费关键字可以带来比在线环境更高的直接销售额,但总体上产生的间接销售额较低。此外,虽然关键字成本衰减这种积极的关系之间的移动的搜索和直接销售,关键字专用性和关键字成本衰减这种消极的关系之间的移动的搜索和间接销售。经验证据还揭示了付费搜索关键词在移动的和在线设置中的销售和投资回报。这项研究丰富了以前的文献,详细介绍了新的见解不同的设置移动的和在线搜索广告。
Paid search advertising is a critical source of traffic for sellers on e-commerce platforms. As the mobile Internet gains prominence as the main channel for reaching consumers, sellers need to know how to select and bid on keywords in online versus mobile search settings. This study compares the differential effects of paid search keywords in online and mobile settings on both direct and indirect sales, along with the moderating roles of keyword specificity and keyword cost. Two field studies and two lab experiments consistently show that a paid keyword in a mobile setting can prompt higher direct sales than it does in an online setting, but it generates lower indirect sales in general. Moreover, while keyword cost attenuates this positive relationship between mobile searching and direct sales, keyword specificity and keyword cost attenuate this negative relationship between mobile searching and indirect sales. Empirical evidence also reveals the sales and return on investment of paid search keywords in mobile and online settings. This study enriches previous literature by detailing new insights into the distinct settings of mobile and online search advertising.
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