Ensuring the Capacity to Deliver - New Labour and the Public Service Agreement Framework, 1997-2007
Ensuring the Capacity to Deliver - New Labour and the Public Service Agreement Framework, 1997-2007
复制标题
确保交付能力 - 新工党和公共服务协议框架,1997-2007 年
DOI:
10.1108/17479886200800028
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发表时间:
2008
期刊:
影响因子:
--
通讯作者:
Matthews F
中科院分区:
文献类型:
--
作者:
Matthews F
Since 1997, the Labour Government sought to respond to the dilemmas and consequences of the earlier New Public Management reforms, according to the two principles of joined‐up government and public service delivery. A key aspect of its reform programme has been the public service agreement (PSA) framework, a target‐based performance regime that acts as a vehicle for the majority of spending and policy decisions across government and on the ground. Analysing its implementation and success, the article suggests that, in theory, the PSA regime provides an important example of steering at a distance as a form of political leadership, wherein the role of the centre is to provide the strategic framework for policy delivery. However, there are several structural constraints that have impeded the effectiveness of the framework, such as the pervading Whitehall departmental culture, and the tensions between top‐down performance management and devolved autonomy on the ground.