Hermes: A Digital Assistant for Coordinating Invisible Work in Family Elderly Caregiving Scenarios
Hermes: A Digital Assistant for Coordinating Invisible Work in Family Elderly Caregiving Scenarios
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Hermes：协调家庭养老场景隐形工作的数字助理
DOI：
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
S. Ochoa
中科院分区：
文献类型：
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作者：
Andrea Benavides;Francisco J. Gutierrez;S. Ochoa
家庭养老照护是维持原地养老的首选方法之一。虽然老年人通常提倡这种养老模式，但对家庭成员来说，支持这种模式是一项重大挑战，尤其是在协调、资源分配以及明确照护任务方面。本文介绍了赫尔墨斯（Hermes），这是一款数字助手，旨在帮助家庭照护相关人员应对这一过程中的潜在挑战。尽管该系统仍处于原型阶段，但其可用性和感知有用性已通过对目标人群的抽样进行了评估。所获得的结果非常有前景，表明可以利用技术有效应对这一挑战，同时对非正式家庭照护者和老年人产生潜在的积极影响。
Family elderly caregiving is one of the preferred approaches for sustaining aging in place. While elderly people usually advocate for such an aging paradigm, supporting it represents an important challenge for family members, particularly in terms of coordination, resource allocation, and articulation of caregiving tasks. This paper presents Hermes, a digital assistant designed to help family caregiving stakeholders deal with the underlying challenges of such a process. Although the system is still at the prototype stage, its usability and perceived usefulness were evaluated with a sample of the target population. The obtained results are highly promising, showing that this challenge can effectively be addressed using technology, as well as generating a potential positive impact on informal family caregivers and older adults.