Never Split the Difference: Negotiating as if Your Life Depended on It

Never Split the Difference: Negotiating as if Your Life Depended on It
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永远不要分歧:谈判就好像你的生命依赖于此一样

DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
T. Raz
T. Raz
中科院分区:
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文献类型:
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作者:
C. Voß;T. Raz

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谈判始于一个普遍适用的前提,即人们希望被理解和接受。倾听是最便宜的,但最有效的让步,我们可以做到这一点。通过认真倾听,你表现出同理心,并表现出真诚的愿望,以更好地了解对方正在经历的事情。
Negotiation begins with the universally applicable premise that people want to be understood and accepted. Listening is the cheapest, yet most effective concession we can make to get there. By listening intensely, you demonstrate empathy and show a sincere desire to better understand what the other side is experiencing.