Understanding and characterizing insights: how do people gain insights using information visualization?

Understanding and characterizing insights: how do people gain insights using information visualization?
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理解和表征洞察力:人们如何使用信息可视化获得洞察力?

DOI:
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发表时间:
2008
期刊:
Workshop on Beyond Time and Errors: Novel Evaluation Methods for Visualization
影响因子:
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通讯作者:
J. Jacko
J. Jacko
中科院分区:
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文献类型:
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作者:
Ji Soo Yi;Y. Kang;J. Stasko;J. Jacko

文献摘要

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尽管“提供洞察力”被认为是信息可视化(InfoVis)的主要目的之一,但我们认为洞察力在这种情况下仍然是一个不太好理解的概念。在意义建构研究的启发下,我们意识到程序性因素在理解顿悟中的重要性。所以,与其问“什么是洞察力?相反,我们关注的是“人们如何获得洞察力?”为了更好地理解和描述洞察力,我们回顾了InfoVis以前的文献,寻求其他研究人员对这一概念的评论和观点。我们发现:1)洞察力通常被认为是使用InfoVis的最终结果,而获得洞察力的过程在很大程度上被掩盖了; 2)在InfoVis文献中讨论了获得洞察力的四个主要不同过程(提供概述,调整,检测模式和匹配心理模型); 3)这些不同的过程提供了一些线索,以理解可以从InfoVis获得洞察力的过程。我们希望我们的研究结果能够帮助研究人员和从业人员以更有洞察力的方式评估InfoVis系统和技术。
Even though "providing insight" has been considered one of the main purposes of information visualization (InfoVis), we feel that insight is still a not-well-understood concept in this context. Inspired by research in sensemaking, we realized the importance of the procedural aspects in understanding insight. Thus, rather than asking "What is insight?" we instead focus on "How do people gain insights?" In an effort to better understand and characterize insight, we reviewed previous literature in InfoVis, seeking other researchers' comments and views on this concept. We found that: 1) Insights are often regarded as end results of using InfoVis and the procedures to gain insight have been largely veiled; 2) Four largely distinctive processes of gaining insight (Provide Overview, Adjust, Detect Pattern, and Match Mental Model) have been discussed in the InfoVis literature; and 3) These different processes provide some hints to understand the procedures in which insight can be gained from InfoVis. We hope that our findings help researchers and practitioners evaluate InfoVis systems and technologies in a more insight-oriented way.