The experience of enchantment in human–computer interaction
The experience of enchantment in human–computer interaction
复制标题
人机交互的魔幻体验
DOI：
10.1007/s00779-005-0055-2
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发表时间：
2006
影响因子：
--
通讯作者：
A. Dearden
中科院分区：
文献类型：
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作者：
John C. McCarthy;Peter C. Wright;Jayne Wallace;A. Dearden
改善用户体验正在成为人机交互领域的一种号召，但体验并不是一个单一的东西。有各种各样的体验，好的和坏的，如果我们要改善用户体验，我们需要描述这些多样性。在本文中，我们认为魔法是一个有用的概念，可以促进人与技术之间更密切的关系。但魔法是一个复杂的概念，需要一些澄清。因此，我们探讨了如何在技术讨论中使用魅力，并研究了电影和手机的经验，以了解技术的魅力是如何可能的。基于这些案例，我们确定了帮助设计师设计魅力的敏感性，包括事物的特定感性，游戏感，悖论和开放，以及转换的潜力。我们用这些来分析数字珠宝，以建议如何让它变得更迷人。最后，我们将魔法与各种经验联系起来。
Improving user experience is becoming something of a rallying call in human–computer interaction but experience is not a unitary thing. There are varieties of experiences, good and bad, and we need to characterise these varieties if we are to improve user experience. In this paper we argue that enchantment is a useful concept to facilitate closer relationships between people and technology. But enchantment is a complex concept in need of some clarification. So we explore how enchantment has been used in the discussions of technology and examine experiences of film and cell phones to see how enchantment with technology is possible. Based on these cases, we identify the sensibilities that help designers design for enchantment, including the specific sensuousness of a thing, senses of play, paradox and openness, and the potential for transformation. We use these to analyse digital jewellery in order to suggest how it can be made more enchanting. We conclude by relating enchantment to varieties of experience.