Quality of Pediatric Emergency Care as Assessed by Children and Their Parents
Quality of Pediatric Emergency Care as Assessed by Children and Their Parents
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DOI：
10.1097/ncq.0000000000000346
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发表时间：
2019-04-01
影响因子：
1.2
通讯作者：
Kvist, Tarja
中科院分区：
文献类型：
--
作者：
Janhunen, Katja;Kankkunen, Paeivi;Kvist, Tarja
背景：儿科患者是急诊服务的一个庞大用户群体。然而，很少有研究关注儿童和家长对紧急护理的看法。目的：描述和比较儿童及其父母对儿科急诊护理质量的评估。方法：对4个急诊科98名患儿及其家长进行问卷调查。采用描述性方法和Logistic回归分析对数据进行分析。结果：参与者认为高质量的急诊护理。尽管儿童和家长给出了类似的评估，但在儿童参与护理和与急救人员私下讨论的能力方面，儿童的评分低于家长。儿童及其家长对急诊科照护满意度之预测因子为家长之职业程度及儿童于本年度内到急诊科就诊次数较少。结论：儿科急诊护理应侧重于创新的方式，提高儿童参与他们的照顾。
Background: Pediatric patients comprise a large user group for emergency services. However, few studies have concerned the views of children and parents on emergency care. Purpose: To describe and compare assessments of the quality of pediatric emergency care by children and their parents. Methods: Ninety-eight children and their parents from 4 emergency departments participated in the survey. Data were analyzed using descriptive methods and logistic regression analysis. Results: Participants considered emergency care of high quality. Although children and parents gave similar assessments, children gave lower scores than parents on children's ability to participate in care and private discussions with emergency staff. The predicting factors for children's and their parents' satisfaction with emergency department care were the parents' vocational degree and fewer visits of the child to the emergency department within the current year. Conclusions: Pediatric emergency care should focus on innovative ways of improving children's involvement in their care.