Editorial
Editorial
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DOI：
10.1145/355112.355113
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发表时间：
2000
期刊：
影响因子：
--
通讯作者：
D. Crawford
中科院分区：
文献类型：
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作者：
D. Crawford
美国计算机学会通讯2000年12月/卷。在信任技术方面，我们都有自己的个人基准。在这个时刻，我们可能会犹豫，如果不是拒绝，通过权衡便利和可能的负面后果来执行电子功能。有时这个决定仅仅是基于对未知的恐惧，有时是基于真实的、根深蒂固的经验或担忧。我拒绝直接存入我的工资——对许多人来说这是一个可笑的决定，但嘿，这是我个人的舒适水平。其他人对网上购物持谨慎态度是可以理解的。你是否经常怀疑自己的手机通话是否安全？头条新闻经常提醒我们，盲目信任和网络友谊会产生严重的后果。然而，当我们在这个数字领域小心翼翼地前进时，隐私倡导者警告说，我们几乎每一次在网上的举动都在与宪法权利吻别。我变成我的社会保险号了吗？如果是这样，我是否敢以电子方式输入，并希望另一端的系统不会滥用它对我的新了解？毫无疑问，随着越来越多的商业和社会关系建立在网上，与大多数商业和社会关系紧密相连的信任的质量正在受到侵蚀。然而，为了在数字环境中成长、繁荣和生活，我们必须保持，也许是重建，企业、消费者和个人之间的信任关系。要做到这一点，我们必须面对信任的障碍，并创建工具、系统和接口，以帮助我们恢复对过程的信心。我们本月的特别栏目由资深编辑安迪·罗森布鲁姆（Andy Rosenbloom）牵头，探讨了在线互动中风险与回报之间的微妙界限。这里的作者是一些领先的思想家和工具和接口的创造者，这些工具和接口需要提高我们都应该要求的信任水平。我们希望你发现他们的想法有见地，他们的解决方案是一种安慰。
COMMUNICATIONS OF THE ACM December 2000/Vol. 43, No. 12 5 WE all have our own personal benchmarks when it comes to trusting technology. It’s that moment when we may hesitate, if not refuse, to perform a function electronically by weighing the convenience over the possible negative consequences. Sometimes the decision is based on simple fear of the unknown, sometimes on real, deep-rooted experience or concern. I refuse direct deposit of my paycheck—a laughable decision for many, but hey, that’s my personal comfort level. Others are understandably wary of shopping online. How often have you wondered if your mobile phone conversation was secure? Headlines remind us all too often that blind trust and online friendships can have serious consequences. Yet as we forge ahead ever carefully in this digital domain, privacy advocates caution we are kissing that constitutional right goodbye with pretty much every online move we make. Have I become my social security number? If so, should I dare enter it electronically and hope the system on the other end doesn’t abuse its new knowledge of me? It’s no wonder that the quality of trust, so intrinsically entwined in most business and social relationships, is eroding as more of these associations are established online. Still, to grow, prosper, and live in a digital environ, we must maintain, perhaps rebuild, a trusting relationship among businesses, consumers, and individuals. To do that, we must confront those barriers to trust and create tools, systems, and interfaces that will help restore our faith in the process. Our special section this month, spearheaded by Senior Editor Andy Rosenbloom, explores the fine line between risk and reward in online interactions. The authors here are some of the leading thinkers and creators of the tools and interfaces needed to enhance the level of trust we all should demand. We hope you find their ideas insightful and their solutions a comfort.