Ethics of Conversational User Interfaces
Ethics of Conversational User Interfaces
复制标题
会话用户界面的道德规范
DOI：
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复制
发表时间：
2022
期刊：
影响因子：
--
通讯作者：
Heloisa Candello
中科院分区：
文献类型：
--
作者：
Minha Lee;Jaisie Sin;Guy Laban;Matthias Kraus;L. Clark;Martin Porcheron;Benjamin R. Cowan;Asbjørn Følstad;Cosmin Munteanu;Heloisa Candello
在之前关于对话用户界面(CUI)的研讨会[2，40]的基础上，我们在CHI 2022上讨论了CUI的伦理主题。尽管商业CUI的发展继续快速推进，但我们关于CUI伦理的学术对话并不令人印象深刻。崔社区一直在含蓄地关注道德问题，但到目前为止，还没有做好充分的工作，使其成为日益增长的工作的核心。由于伦理学是一个影响深远的话题，来自哲学、设计和工程领域的观点是我们CUI研究社区不可或缺的一部分。例如，哲学传统，例如道义论或美德伦理学，可以指导与CUI相关的伦理概念，例如自治或信任。通过价值敏感型设计等方法进行设计的实践可以告诉我们应该如何开发CUI。道德规范通过技术贡献发挥作用，例如，在对话系统之间共享隐私保护数据。通过考虑这些多学科的角度，我们得出了一个将哲学、设计和工程联系在一起的有趣的特殊主题：对话式披露，例如共享个人信息，透明度，例如如何以对话的方式透明地传达相关信息，以及应该考虑的不同用户群体的脆弱性。
Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming. The CUI community has implicitly been concerned with ethics, yet making it central to the growing body of work thus far has not been adequately done. Since ethics is a far-reaching topic, perspectives from philosophy, design, and engineering domains are integral to our CUI research community. For instance, philosophical traditions, e.g., deontology or virtue ethics, can guide ethical concepts that are relevant for CUIs, e.g., autonomy or trust. The practice of design through approaches like value sensitive design can inform how CUIs should be developed. Ethics comes into play with technical contributions, e.g., privacy-preserving data sharing between conversational systems. By considering such multidisciplinary angles, we come to a special topic of interest that ties together philosophy, design, and engineering: conversational disclosure, e.g., sharing personal information, transparency, e.g., as how to transparently convey relevant information in a conversational manner, and vulnerability of diverse user groups that should be taken into consideration.
CUI@CHI：绘制对话式用户界面社区面临的重大挑战
DOI：
10.1145/3334480.3375152
发表时间：
2020
期刊：
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影响因子：
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作者：
Candello H
通讯作者：
Candello H
DOI：
10.1145/2818052.2855522
发表时间：
2016-02
期刊：
Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion
影响因子：
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作者：
J. Fischer;Martin Porcheron;A. Lucero;A. Quigley;Stacey D. Scott;L. Ciolfi;J. Rooksby;Nemanja Memarovic
通讯作者：
J. Fischer;Martin Porcheron;A. Lucero;A. Quigley;Stacey D. Scott;L. Ciolfi;J. Rooksby;Nemanja Memarovic