Alone and Together: Resilience in a Fluid Socio-Technical-Natural System
Alone and Together: Resilience in a Fluid Socio-Technical-Natural System
复制标题
DOI：
10.1145/3579457
复制
发表时间：
2023-04
影响因子：
--
通讯作者：
Beatriz Palacios Abad;Michael Koohang;Morgan Vigil-Hayes;E. Zegura
中科院分区：
文献类型：
--
作者：
Beatriz Palacios Abad;Michael Koohang;Morgan Vigil-Hayes;E. Zegura
日常生活中越来越多的事情被打乱了。由于世界相互联系的某些中断以及环境和社会政治不稳定的根源，有充分的理由相信，造成广泛中断的条件将继续存在。因此，个人、社区和系统都面临着挑战，需要采取复原力做法来应对急性和慢性破坏。我们的兴趣是长期的，日常的韧性，以及个人和社区参与的技术和非技术适应实践的作用，特别关注以自然为中心的实践。突出自然的作用可以密切审视环境逆境和自然作为适应性的一部分。我们增加了CSCW和HCI文献的韧性，通过检查长途徒步旅行者，对他们来说，逆境的来源和减轻韧性的过程跨越社会，技术和环境。在对12名长途徒步旅行者的采访中，我们发现了利用技术、放大和自然的创新组合，并利用个人和社区的流动配置的弹性实践。我们把我们的研究结果的背景下，弹性的定义，强调在多个尺度的社会组织的系统观。我们做了三个主要的贡献：（1）我们贡献了一个在上下文环境中的弹性，补充以前的CSCW弹性研究的经验帐户，（2）我们添加细微差别现有的弹性模型，以反映技术作为弹性工具和逆境的来源的作用，和（3）我们确定需要新的设计，将自然融入系统作为一种方式，以促进协作弹性。这种对技术在个人和社区恢复力中的作用以及与自然的关系的微妙理解为技术设计提供了方向，这些技术设计可能对日常中断的生活有用。
Disruption to routines is an increasingly common part of everyday life. With the roots of some disruptions in the interconnectedness of the world and environmental and socio-political instability, there is good reason to believe that conditions that cause widespread disruption will persist. Individuals, communities, and systems are thus challenged to engage in resilience practices to deal with both acute and chronic disruption. Our interest is in chronic, everyday resilience, and the role of both technology and non-technical adaptation practices engaged by individuals and communities, with a specific focus on practices centered in nature. Foregrounding nature's role allows close examination of environmental adversity and nature as part of adaptivity. We add to the CSCW and HCI literature on resilience by examining long-distance hikers, for whom both the sources of adversity and the mitigating resilience processes cut across the social, the technical, and the environmental. In interviews with 12 long-distance hikers we find resilience practices that draw upon technology, writ large, and nature in novel assemblages, and leverage fluid configurations of the individual and the community. We place our findings in the context of a definition for resilience that emphasizes a systems view at multiple scales of social organization. We make three primary contributions: (1) we contribute an empirical account of resilience in a contextual setting that complements prior CSCW resilience studies, (2) we add nuance to existing models for resilience to reflect the role of technology as both a resilience tool and a source of adversity, and (3) we identify the need for new designs that integrate nature into systems as a way to foster collaborative resilience. This nuanced understanding of the role of technology in individual and community resilience in and with nature provides direction for technology design that may be useful for everyday disrupted life.