Individual music listening in workplace settings: An exploratory survey of offices in the UK
Individual music listening in workplace settings: An exploratory survey of offices in the UK
复制标题
DOI：
10.1177/1029864911398065
复制
发表时间：
2011-03-01
影响因子：
2.4
通讯作者：
Haake, Anneli B.
中科院分区：
文献类型：
--
作者：
Haake, Anneli B.
越来越多地使用聆听技术（MP3 播放器和数字文件格式）和互联网，促成了在办公室听音乐的新时代，许多员工通过计算机和个人聆听设备听音乐。虽然过去的许多研究都考察了研究人员选择的音乐对工作表现的影响，但迄今为止还没有研究探讨办公室职员的音乐聆听模式、他们听什么以及为什么。本文报告了一项调查的结果，该调查使用整体方法来检查英国办公室环境中的音乐聆听实践和体验。近三百 (295) 名办公室员工提供了有关聆听模式和体验的定量和定性数据。之前的研究主要集中在积极情绪和分心对任务表现的负面影响，但这项研究发现了其他重要的功能：灵感、集中注意力、积极分心、缓解压力和管理个人空间。员工每周工作三分之一的时间都在听音乐，并表示听过各种音乐风格和艺术家的音乐。音乐帮助他们投入和逃避工作，他们经常用音乐来将自己与办公环境隔离开来。员工管理自己的倾听习惯，以免打扰同事或在客户面前显得不专业。经理和员工可以从认识到员工能够选择自己的音乐的重要性中受益，并且工作场所音乐聆听的多维性也引起了治疗师、办公室设计师和音乐技术开发人员的兴趣。
Increasing access to listening technologies (MP3 players and digital file formats) and the internet has contributed to a new era of listening to music in offices, where many employees listen to music through computers and personal listening devices. While many studies in the past have examined the effects of researcher-selected music on work performance, no studies to date have explored office workers' music-listening patterns, what they listen to and why. This article reports the findings of a survey that used a holistic approach to examine music-listening practices and experiences in office settings in the UK. Nearly three hundred (295) office employees provided quantitative and qualitative data on listening patterns and experience. Previous research has focused on positive mood and negative effects of distraction on task performance, but this study identified additional significant functions: inspiration, concentration, positive distraction, stress relief and managing personal space. Employees listened to music for a third of their working week, and reported listening to a wide variety of music styles and artists. Music helped them to both engage in and escape from work, and they often used music to seal themselves off from the office environment. Employees managed their listening practices so as not to disturb colleagues or appear unprofessional in front of clients. Managers and employees can benefit from recognizing the importance of employees being able to select their own music, and the multidimensionality of workplace music listening is also of interest to therapists, office designers and music technology developers.