Low-Wage Precarious Workers' Sociotechnical Practices Working Towards Addressing Wage Theft
Low-Wage Precarious Workers' Sociotechnical Practices Working Towards Addressing Wage Theft
复制标题
低工资不稳定工人的社会技术实践致力于解决工资盗窃问题
DOI：
10.1145/3025453.3025633
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发表时间：
2017
期刊：
影响因子：
--
通讯作者：
J. Despard
中科院分区：
文献类型：
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作者：
Lynn S. Dombrowski;A. Garcia;J. Despard
在美国，近4000万工人（占工作人口的三分之一）是低工资的，这意味着他们每小时的工资不到11.65美元。这些工人面临着工资违规的普遍和有害的挑战，也被称为工资盗窃，这是雇主拒绝向雇员提供福利或工资的任何非法活动。我们采访了24名低工资工人，他们经历了工资盗窃，并就他们的工作实践，挑战和信息技术的使用寻求正义。根据这些采访，我们确定了这些工人为解决工资盗窃问题而采取的三种关键社会技术做法：1）确定工资和付款差异; 2）跟踪和记录工作; 3）寻求工资索赔。寻求利用人机交互研究中断不平衡的社会，经济和信息关系在低工资的工作场所，我们最终反映的可能性和几个关键的设计建议的限制。
Nearly 40 million workers in the USA, a third of the working population, are low-wage, meaning they make less than $11.65 per hour. These workers face the pervasive and detrimental challenge of wage violations, also known as wage theft, which is any illegal activity by an employer that denies benefits or wages to employees. We interviewed 24 low-wage workers who experienced wage theft and sought justice about their work practices, challenges, and information technology usage. Based on these interviews, we identify three key sociotechnical practices these workers engaged in to address their wage theft: 1) identifying wage and payment discrepancies; 2) tracking and documenting work; and 3) pursuing wage claims. Seeking to leverage HCI research to interrupt uneven social, economic, and information relations in the low-wage workplace, we ultimately reflect on the possibility and limits of several key design recommendations.