'Seen' through Records: Parents' Access to Children's Social Care Records in an Age of Increasing Datafication
'Seen' through Records: Parents' Access to Children's Social Care Records in an Age of Increasing Datafication
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通过记录“看到”：数据化时代父母获取儿童社会关怀记录的途径
DOI：
10.1093/bjsw/bcad192
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发表时间：
2024
期刊：
影响因子：
--
通讯作者：
Gorin S
中科院分区：
文献类型：
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作者：
Gorin S
一般数据保护条例规定，家长可以提交主题访问请求（SAR），以查看有关他们的个人记录。在这篇文章中，我们采访了一些做过特别申请的父母，以查看他们孩子的社会关怀记录。他们的经历揭示了他们在获取孩子的记录时所面临的时间、精力和官僚主义的巨大障碍。父母们觉得他们通过他们的记录被“看到”了，报告了关于他们的不准确信息，并传达了关于虐待的虚假指控继续对他们的生活造成的毁灭性影响。数据化成为父母和专业人士之间不平等权力动态的一个组成部分，进一步将平衡向专业人士倾斜，破坏了脆弱的信任和参与。至关重要的是，当父母寻求正义和伤害赔偿时，地方当局程序的可及性和问责性给社会工作专业提出了道德问题。考虑到记录在家庭生活干预决策中的重要性，以及通过包括预测分析在内的电子系统与家庭合作的公共服务日益数据化，我们的指示性发现表明需要进一步调查。
General Data Protection Regulations state that parents may submit a Subject Access Request (SAR) to see personal records held about them. In this article, we draw on interviews with parents who have made an SAR in order to view their children’s social care records. Their experiences reveal the significant barriers of time, energy and bureaucracy that they faced in accessing their children’s records. The parents felt that they were ‘seen’ through their records, reported inaccuracies in information about them and relayed the devastating impact that false allegations of maltreatment continued to have in their lives. Datafication becomes an integral part of the unequal power dynamic between parents and professionals, further shifting the balance towards professionals, damaging fragile trust and engagement. Crucially, there are ethical questions raised for the social work profession about the accessibility and accountability of local authority processes when parents seek justice and reparation for harm. Given the importance of records in decision making about intervention in families lives and increasing datafication of public services working with families through electronic systems including predictive analytics, our indicative findings point to the need for further investigation.