Management Consultants - Friend or Foe? Understanding the Ambiguous Client-Consultant Relationship
Management Consultants - Friend or Foe? Understanding the Ambiguous Client-Consultant Relationship
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管理顾问——朋友还是敌人？
DOI：
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发表时间：
2002
期刊：
影响因子：
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通讯作者：
A. Styhre
中科院分区：
文献类型：
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作者：
A. Werr;A. Styhre
管理者如何话语性地构建顾问-客户关系？这些结构如何与官僚和网络组织的管理话语相关，以及如何理解管理者之间顾问-客户关系的模糊形象？这些是本文讨论的问题。结论是，管理者从网络话语的角度讨论咨询的实际使用和价值创造，而关于如何管理顾问的规范性陈述则呼应了官僚话语。我们认为，管理咨询研究必须放弃官僚话语的束缚，以便有助于对管理咨询更有建设性的理解。
How do managers discursively construct the consultant-client relationship? How do these constructions relate to managerial discourses of the bureaucratic and the network organization, and how can an observed ambiguous image of the consultant-client relationship among managers be understood? These are questions discussed in this article. It is concluded that managers discuss the actual use of and value creation in consulting in terms of the network discourse, while normative statements on how to manage consultants echo a bureaucratic discourse. We argue that research on management consulting must desert its anchoring in the bureaucratic discourse in order to contribute to a more constructive understanding of management consulting.