A COMPARISON OF MAIL AND TELEPHONE INTERVIEW STRATEGIES FOR MENTAL-HEALTH SURVEYS
A COMPARISON OF MAIL AND TELEPHONE INTERVIEW STRATEGIES FOR MENTAL-HEALTH SURVEYS
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DOI：
10.1177/070674379303800801
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发表时间：
1993-10-01
影响因子：
4
通讯作者：
KOVESS, V
中科院分区：
文献类型：
--
作者：
FOURNIER, L;KOVESS, V
对普通人群进行心理健康调查的高昂成本引发了人们对成本较低的研究方法的兴趣。对两种低成本心理健康调查策略（邮件和电话）的成本、答复率和所获得数据的质量进行了比较。共有 1074 人同意作为样本参与研究，一半通过电话，另一半通过邮件。他们完成了“自我管理诊断访谈计划”，这是一份旨在自我管理的问卷，用于评估特定的精神障碍和风险因素。此外，根据是否存在特定诊断而选择的 239 名受访者使用诊断访谈时间表作为外部标准进行了面对面的重新访谈。电话方法的回复率更高（高出 15%），并且对答案的控制更好（例如，丢失的数据更少）。邮件策略成本较低，并且似乎产生的数据质量稍好，特别是对于患有焦虑症的受访者而言。
The high cost of mental health surveys of the general population has sparked interest in less costly research methods. Two low-cost mental health survey strategies (mail and telephone) were compared in terms of cost, response rate and quality of data obtained. A total of 1,074 persons agreed to participate in the study as a sample, one-half by telephone and the other half by mail. They completed the Diagnostic Interview Schedule Self-Administered, a questionnaire designed to be self-administered, which was used to assess specific mental disorders and to evaluate risk factors. In addition, 239 respondents who were selected according to the presence or absence of specific diagnoses were reinterviewed face-to-face using the Diagnostic Interview Schedule as an external criterion. The telephone method yielded a better response rate (15% higher) and better control over answers (for example, less missing data). The mail strategy was less expensive and appeared to yield data of slightly better quality, particularly for respondents suffering from anxiety disorders.