Cyber-rumor sharing under a homeland security threat in the context of government Internet surveillance: The case of South-North Korea conflict
Cyber-rumor sharing under a homeland security threat in the context of government Internet surveillance: The case of South-North Korea conflict
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DOI：
10.1016/j.giq.2017.04.002
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发表时间：
2017-04-01
影响因子：
7.8
通讯作者：
Rao, H. Raghav
中科院分区：
文献类型：
--
作者：
Kwon, K. Hazel;Rao, H. Raghav
网络谣言和虚假信息日益成为政府战略沟通的障碍。特别是在国家安全警戒的时候，反政府的谣言会成为阻挠政府危机信息管理的武器。任何政府成功管理网络谣言的一个关键因素是了解是什么让公民倾向于参与网络谣言。我们关注的是在国家互联网治理的大背景下出现的公民网络谣言倾向。具体来说，本研究探讨公民的政府互联网监控的评估如何影响他们的参与与网络谣言在国土安全威胁。韩国的两项调查发现，公民对政府网络监控的担忧增加了他们的网络谣言分享意愿，并且在国土安全威胁时期效果尤为显著。本文重新审视了政府互联网监管在缓解网络谣言在公众中传播的有效性，并通过引入网络谣言的“不信任效应”逻辑来扩展讨论。通过政府互联网监控进行的网络谣言监控可能会对国土安全工作产生反作用，除非政府将其监控政策与公民在网络空间的信息规范相结合。
Cyber-rumors and falsehoods have increasingly become a hindrance to government strategic communication. Especially when there is a national security alert, anti-government rumors can become weapons that thwart government crisis information management. A key element for any government's successful cyber-rumor management is to understand what makes citizens prone to engaging in cyber-rumors. We focus on citizens' cyber-rumoring tendency that arises within the larger context of a nation's governance over the Internet. Specifically, this study examines how citizen's assessment of government Internet surveillance influences their engagement with cyber-rumors during a homeland security threat. Two surveys in South Korea find that citizens' government Internet surveillance concerns increased their cyber-rumor sharing intention, and the effect was particularly significant during the period of homeland security threat. This paper reconsiders the efficacy of government Internet surveillance in mitigating cyber-rumor propagation among general public, and expands the discussions by introducing the logic of 'distrust effect' on cyber-rumoring. Cyber-rumor monitoring through government Internet surveillance can be counterproductive to homeland security efforts unless government aligns its surveillance policy with citizens' informational norms on cyberspaces.