Scenario-Based Methods for Hard-to-Reach Populations in Healthcare
Scenario-Based Methods for Hard-to-Reach Populations in Healthcare
复制标题
针对医疗保健中难以接触到的人群的基于场景的方法
DOI：
10.1007/978-3-031-05311-5_18
复制
发表时间：
2022
期刊：
影响因子：
--
通讯作者：
Montague, E.
中科院分区：
文献类型：
--
作者：
Loomis, A.;Montague, E.
基于场景的设计（SBD）是一种迭代的概念生成方法，设计师和研究人员创建简短的叙述来开发设计概念。这种方法还允许快速修改，因为它包含了一种评估每个场景中概念的主张和利弊的方法。可以创建和评估四种类型的情景，但总体方法仍然灵活。我们与设计和人机交互的学生举行了三次会议。这些会议的目的是集思广益的一些独特的概念，为一个工具，将提供自动反馈给初级保健医生与病人的互动。在本文中，我们详细介绍了我们的过程，以及我们如何适应和应用的基于ARGO的设计方法。由于临床医生的时间和设计经验通常有限，我们采用SBD方法来帮助非临床设计人员更好地了解临床工作环境的背景。为了适应这些方法，我们1）与临床医生举行了一个初步设计研讨会，以告知场景，2）让设计师参与SBD会议，3）为非临床参与者提供有关初级保健环境的相关上下文和背景信息。
Scenario-based design (SBD) is an iterative concept-generating method where designers and researchers create short narratives to develop concepts for a design. This method also allows for rapid revision since it incorporates a way of assessing the claims and pros and cons of the concepts in each scenario. There are four types of scenarios that can be created and assessed, but the overall method remains flexible. We held three sessions with design and human computer interaction students. The objective of these sessions was to brainstorm a few unique concepts for a tool that would provide automated feedback to primary care physicians about their interactions with patients. In this paper, we detail our process and how we adapted and applied the scenario-based design methodology. Due to clinicians’ often limited time and design experience, we adapted SBD methods to help nonclinical designers better understand the context of clinical work settings. To adapt the methods, we 1) held a preliminary design workshop with clinicians to sessions to inform the scenarios, 2), involved designers in the SBD sessions, and 3) provided the non-clinical participants with relevant contextual and background information about primary care settings.