Usability of a Disease Management Mobile Application as Perceived by Patients With Diabetes
Usability of a Disease Management Mobile Application as Perceived by Patients With Diabetes
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DOI：
10.1097/cin.0000000000000532
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发表时间：
2019-08-01
影响因子：
1.3
通讯作者：
Kazemnejad, Ehsan
中科院分区：
文献类型：
--
作者：
Janatkhah, Roqaieh;Tabari-Khomeiran, Rasoul;Kazemnejad, Ehsan
在过去十年中，移动应用程序在慢性病管理中的使用显著增长。如果设计得当，这些应用程序可以为患者提供方便、安全、高质量的服务。本研究开发了一款健康管理app，并对其在糖尿病患者中的可用性进行了检验。从2016年12月至2017年7月，纳入了两个学术中心的136名患者的方便样本。在完成知情同意后，参与者被要求在他们的智能手机上安装应用程序。两周后，他们被要求完成一份应用后可用性问卷，包括21个问题，分为六个领域。有效率为89%。得分最高的是“易用性和易学性”；得分最低的领域是“交互质量”和“可靠性”。城市居民、受教育程度较低的参与者和退休人员对该应用程序的满意度明显更高。总体而言，糖尿病患者认为该应用程序对疾病管理有用。然而，当一个多学科团队（卫生专业人员、计算机工程师、美术设计师）参与开发过程时，健康应用程序的整体可用性有望得到改善。
The use of mobile applications in chronic disease management has grown significantly over the past decade. When properly designed, these apps provide a convenient, safe, high-quality service to patients. In this study, a health management app was developed, and its usability among patients with diabetes mellitus was examined. A convenience sample of 136 patients, referred to two academic centers from December 2016 to July 2017, was enrolled. Upon completion of informed consent, the participants were asked to install the app on their smartphone. Two weeks later, they were required to complete a postapplication usability questionnaire, comprising 21 questions classified into six domains. The response rate was 89%. The highest scores were given for "ease of use and learnability"; the lowest-scored domains were "interaction quality" and "reliability." Urban residents, participants with lower educational qualifications, and retirees were significantly more satisfied with the app. Overall, patients with diabetes mellitus perceived the app as useful for disease management. However, the overall usability of health apps is expected to improve when a multidisciplinary team (health professionals, computer engineers, art designers) is involved in the development process.