The use of humor in the workplace
The use of humor in the workplace
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DOI：
10.5465/amp.2006.20591005
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发表时间：
2006-05-01
影响因子：
8.9
通讯作者：
Cruthirds, Kevin W.
中科院分区：
文献类型：
--
作者：
Romero, Eric J.;Cruthirds, Kevin W.
幽默是人际交往中的一个常见元素，因此对工作组和组织产生影响。尽管有这样的观察，管理者往往没有认真对待幽默或意识到它的众多好处。幽默不仅仅是有趣的概念;它代表了一种多功能的管理工具，可以用来实现许多目标。本文介绍了管理者如何利用幽默来减轻压力，增强领导力，团队凝聚力，沟通，创造力和组织文化。具体来说，我们建议最适合实现这些结果的幽默风格。此外，幽默对组织成果的影响受到种族和性别等个体差异的调节。就像从工具箱中选择合适的工具一样，管理者可以选择适合所需组织成果的适当幽默风格，调整个体差异，并实现积极的组织成果。
Humor is a common element of human interaction and therefore has an impact on work groups and organizations. Despite this observation, managers often fail to take humor seriously or realize its numerous benefits. Humor is more than just funny concepts; it represents a multifunctional management tool that can be used to achieve many objectives. This article describes how managers can use humor to reduce stress and enhance leadership, group cohesiveness, communication, creativity, and organizational culture. Specifically, we suggest humor styles that are best suited to realize these outcomes. Additionally, the effect of humor on organizational outcomes is moderated by individual differences such as ethnicity and gender. Much like selecting the proper tool from a tootkit, managers can select the appropriate humor style suitable for the desired organizational outcome, adjust for individual differences, and achieve positive organizational outcomes.