Satisfaction with rural rheumatology telemedicine service
Satisfaction with rural rheumatology telemedicine service
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DOI:
10.1111/1756-185x.12491
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发表时间:
2015-03-01
影响因子:
2.5
通讯作者:
Roberts, Lynden J.
中科院分区:
文献类型:
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作者:
Poulsen, Katherine A.;Millen, Catherine M.;Roberts, Lynden J.
AimTo assess patient satisfaction with the rheumatology telemedicine service provided to a rural town in northern Australia.MethodsA prospective, questionnaire-based exploratory study of patients seen at the Mount Isa (rural town) rheumatology telemedicine clinics during 2012 was undertaken. Control groups included patients travelling over 3h to be seen face-to-face in Townsville (tertiary referral centre), and patients seen at the infrequent face-to-face clinic in Mount Isa. A 5-point Likert scale was used to explore themes of communication, confidentiality, physical examination, rapport, medication safety and access.ResultsThis study evaluated 107 rheumatology outpatients (49 telemedicine, 46 face-to-face Townsville, 12 face-to-face Mount Isa). Patients seen in Mount Isa travelled a median of