Museum websites and museum visitors: digital museum resources and their use
Museum websites and museum visitors: digital museum resources and their use
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DOI：
10.1080/09647770701865410
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发表时间：
2008-01-01
影响因子：
2.1
通讯作者：
Marty, Paul
中科院分区：
文献类型：
--
作者：
Marty, Paul
本文介绍了一项探索性调查的结果(对9个不同在线博物馆的1200多名参观者进行了调查)，该调查解决了博物馆网站在博物馆参观者生活中所扮演的角色的问题。研究结果提供了数字博物馆资源在博物馆网站上使用的详细情况，并表明大多数在线博物馆访问者对博物馆与博物馆网站之间的互动有着明确的期望。本文记录了数字博物馆资源在博物馆参观者生活中的作用，并提供了支持所有参观者在使用在线和内部数字博物馆资源时的信息需求的策略。吸取的经验教训强调了在开发数字博物馆资源时采取以游客为中心的方法的重要性，以及博物馆研究人员和专业人员需要更好地了解新的信息技术如何改变博物馆参观者接触博物馆及其资源的方式。
This article presents results from an exploratory survey (administered to more than 1200 visitors at nine different online museums) that addressed questions about the role of museum websites in the lives of museum visitors. The results provide details about the use of digital museum resources on museum websites, and indicate that the majority of online museum visitors have clear expectations for the interactions that take place between museums and museum websites. This article documents the role digital museum resources play in the lives of museum visitors, and provides strategies for supporting the information needs of all visitors as they use digital museum resources, both online and in-house. The lessons learned underscore the importance of taking a visitor-centered approach when developing digital museum resources, and the need for museum researchers and professionals to better understand how new information technologies have changed the way museum visitors approach museums and their resources.