BEHAVE-II: The Revised Set of Measures to Assess Users' Attitudinal and Behavioral Responses to a Social Robot
BEHAVE-II: The Revised Set of Measures to Assess Users' Attitudinal and Behavioral Responses to a Social Robot
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DOI：
10.1007/s12369-013-0191-1
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发表时间：
2013-08-01
影响因子：
4.7
通讯作者：
Evers, Vanessa
中科院分区：
文献类型：
--
作者：
Joosse, Michiel;Sardar, Aziez;Evers, Vanessa
为了为与人类共享家庭和公共空间的机器人的行为设计提供信息，了解哪些机器人行为被视为规范非常重要。本文报告的工作源于这样一个前提：人类的社会规范行为可能与机器人的社会规范行为不同。本文详细介绍了数据收集工具 BEHAVE-II 的开发，该工具用于使用态度和行为反应来评估用户对机器人行为的反应。为了测试BEHAVE-II仪器的有效性和可靠性，进行了人机交互实验，其中机器人或人类侵入参与者的个人空间。我们发现，与人相比，参与者的个人空间被机器人入侵时的反应更为强烈。这表明人类实际上对机器人是否遵守社会规范非常敏感，这凸显了 BEHAVE-II 工具的重要性。
In order to inform the design of behaviors for robots that share domestic and public spaces with people, it is important to know what robot behavior is considered as normative. The work reported in this paper stems from the premise that what is perceived as socially normative behavior for people may differ from what is considered socially normative for a robot. This paper details the development of a data collection instrument, BEHAVE-II, for assessing user responses toward a robot's behavior using both attitudinal and behavioral responses. To test the validity and reliability of the BEHAVE-II instrument, a human-robot interaction experiment was conducted in which a robot or a human invaded the personal space of a participant. We found that participants' reactions were stronger when their personal space was invaded by a robot compared with a person. This points to the fact that humans are actually highly sensible whether robots' adhere to social norms which underlines the importance of the BEHAVE-II instrument.