A meta-analytic examination of the correlates of the three dimensions of job burnout
A meta-analytic examination of the correlates of the three dimensions of job burnout
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DOI：
10.1037/0021-9010.81.2.123
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发表时间：
1996-04-01
影响因子：
9.9
通讯作者：
Ashforth, BE
中科院分区：
文献类型：
--
作者：
Lee, RT;Ashforth, BE
本荟萃分析考察了需求与资源相关因素、行为与态度相关因素对工作倦怠三个维度的影响。与去人格化或个人成就相比，需求和资源相关性与情绪耗竭的相关性更强。与压力的资源保护理论一致，情绪耗竭与需求相关的关系比与资源相关的关系更强，这表明工人可能对资源损失的可能性更敏感。倦怠三个维度与离职意向、组织承诺、控制应对存在显著相关。讨论了研究的意义和倦怠的改善。
This meta-analysis examined how demand and resource correlates and behavioral and attitudinal correlates were related to each of the 3 dimensions of job burnout. Both the demand and resource correlates were more strongly related to emotional exhaustion than to either depersonalization or personal accomplishment. Consistent with the conservation of resources theory of stress, emotional exhaustion was more strongly related to the demand correlates than to the resource correlates, suggesting that workers might have been sensitive to the possibility of resource loss. The 3 burnout dimensions were differentially related to turnover intentions, organizational commitment, and control coping. Implications for research and the amelioration of burnout are discussed.