Calibrating Adaptable Automation to Individuals

Calibrating Adaptable Automation to Individuals
复制标题

校准适应个人的自动化

DOI:
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发表时间:
2018
影响因子:
3.6
通讯作者:
P. Hancock
P. Hancock
中科院分区:
计算机科学3区
文献类型:
--
作者:
J. Thropp;T. Oron;J. Szalma;P. Hancock

文献摘要

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对操作员个体差异的详细了解可以作为开发有效,适应性强,以用户为中心的自动化的关键窗口的基础,甚至可以用于更自主的系统。根据这些原理和参数运行的自适应自动化在增加操作员对自动化系统的信任和接受方面具有许多潜在的益处。我们目前的研究提供了一个评估的方式,注意力控制(AC)的个体差异影响偏好的选择所需的自动化水平(LOA)。在AC上得分低或高的参与者要么被允许在四个可能的LOA中选择,要么被限制在预定的LOA中。当操作员执行视觉和听觉目标探测任务时,这些操作被占用。AC水平被认为是成反比的LOA偏好。当操作员被预先分配到一个固定的LOA而不是给他们一个选择时,他们的表现也更好。因此,个体差异会影响自动化系统的性能,应在相关设计过程中予以考虑。在决定是否让操作员控制复杂系统中的LOA时,工程师应考虑操作员可能想要的控制量不一定反映他们的实际需求。
A detailed understanding of operator individual differences can serve as a foundation for developing a critical window on effective, adaptable, user-centered automation, and even for more autonomous systems. Adaptable automation that functions according to such principles and parameters has many potential benefits in increasing operator trust and acceptance of the automated system. Our current study provides an assessment of the way that individual differences in attentional control (AC) affect the preference for a selection of a desired level of automation (LOA). Participants who scored low or high on AC were either allowed to choose among four possible LOAs or restricted to a predetermined LOA. These manipulations were engaged while the operator was performing visual and auditory target detection tasks. The AC level was found to be inversely proportional to the LOA preference. Operators also performed better when they were preassigned to a fixed LOA rather than given a choice. Individual differences can thus be shown to affect the performance with the automated systems and should be considered in associated design processes. When deciding whether to give the operator control over LOA in a complex system, engineers should consider that the amount of control that operators may want does not necessarily reflect their actual needs.