PaniniQA: Enhancing Patient Education Through Interactive Question Answering

PaniniQA: Enhancing Patient Education Through Interactive Question Answering
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DOI:
10.1162/tacl_a_00616
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发表时间:
2023-12-14
影响因子:
10.9
通讯作者:
Yu,Hong
Yu,Hong
中科院分区:
人文科学1区
文献类型:
--
作者:
Cai,Pengshan;Yao,Zonghai;Yu,Hong

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患者门户网站允许出院患者访问电子健康记录(EHR)中的个性化出院指示。然而,许多患者难以理解或记忆他们的出院指示(Zhao等人,).在本文中,我们presentPaniniQA,apatient-centric交互式问答系统,旨在帮助患者了解他们的出院指示。PaniniQA首先从患者的出院指示中识别重要的临床内容,然后制定针对患者的教育问题。此外,PaniniQA还配备了答案验证功能,及时反馈,纠正患者的误解。我们全面的自动和人工评估结果表明,我们的PaniniQA能够通过有效的互动提高患者对其医疗指示的掌握程度。
A patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions (Zhao et al., ). In this paper, we presentPaniniQA, apatient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients’ discharge instructions and then formulates patient-specific educational questions. In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients’ misunderstandings. Our comprehensive automatic & human evaluation results demonstrate our PaniniQA is capable of improving patients’ mastery of their medical instructions through effective interactions.