State-ofthe-art in utilizing Living Labs approach to user-centric ICT innovation-a European approach
State-ofthe-art in utilizing Living Labs approach to user-centric ICT innovation-a European approach
复制标题
利用 Living Labs 方法实现以用户为中心的 ICT 创新的最先进技术——欧洲方法
DOI：
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发表时间：
2005
期刊：
影响因子：
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通讯作者：
M. Eriksson
中科院分区：
文献类型：
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作者：
M. Eriksson
欧洲（以及西方世界其它地区）未来面临许多挑战：新成员国的一体化、重要商业领域的持续竞争、解决人口老龄化带来的医疗问题，等等。也许最重要的挑战是提高整个社会的生产力和创造就业机会。众所周知，在一个受压力、缺乏时间和其他因素影响的社会中，培养创造性和革新性的能力，可能是提高未来欧洲社会整体生产力的最重要的关键。创新和创造力是未来的关键，而不是生产低成本产品或更有效地创造新知识的能力。Mathijs van Zupthen b[1]概述了一个更注重创新的社会中的一些新范式。这包括改变当今整个经济体系的一些基本原则，即知识是稀缺的，拥有财产和控制权是控制当今社会经济体系的手段。技术使新的价值链（通常没有链条属性）变得更像网络，用户/公民/消费者获得了参与这些价值网络的新工具和关系，从而既成为生产者，又成为消费者。本文考察了将用户和组织纳入各种正在进行的创新过程中的最新技术，考察了需要到位的关键实践，并举例说明了如何部署这些实践。以“生活实验室”的名义提出的系统性创新方法有助于应对大规模部署ICT解决方案的挑战，从而进一步发展市民参与的社会。它将用户/消费者/公民带入创新体系，从而撬撬更大的思想、知识和经验等，大大提高创新能力。
Europe (and the rest of the western world) faces many challenges in the future: integration of the new member states, continued competition in important business sectors, solving the healthcare issues of an ageing population, to name but a few. Probably the most important challenge is increasing the overall productivity and job creation in the society in general. It is wellknown that developing the ability to be creative and innovative in a society influenced by stress, lack of time, and other factors, is perhaps the most important key towards increasing the overall productivity of a future European society. Rather than the ability to produce low cost products or creating new knowledge more efficient, innovation and creativity is the key to the future. Mathijs van Zupthen [1] outlines some of the new paradigms in a society more focused on innovation. This includes changing some of the underlying fundamentals of the overall economic system of today, which is based on that knowledge is scarce, owning properties and controlling rights is the means of controlling the economical system of today’s society. Technology enables new value-chains, often without its chain attributes, becoming more network-like and the user/citizen/consumer is given new tools and relations to participate in those value networks thereby becoming as much producer as consumer. This paper examines the state-of-the art in involving the user and organisations into the innovation process in various initiatives ongoing, examines the key practices that needs to be in place and gives examples on how those have been deployed. The proposed systemic innovation approach presented under the name of Living Labs contributes to the coming challenges of massdeployment of ICT solutions as a mean to further develop the society involving the citizens. It brings the users/consumers/citizens into the system of innovation, thereby leveraging on a larger mass of ideas, knowledge and experiences etc and substantially boosting the innovation capability.